Odyssey is seeking an Associate Director to support the newly established Strategic Engagement Integration function. This key role will help shape and manage Odyssey's customer and partner engagement strategy, ensuring cohesive collaboration across operational teams to deliver exceptional support and added value to our customer base. 

The AD will play a pivotal role in identifying cross-functional efficiencies, implementing best practices, and developing key engagement plans. By deepening Odyssey’s understanding of customer priorities and challenges, the AD will align corporate focus to meet these needs effectively. This position will drive consistent, high-quality approaches to management and service delivery, helping Odyssey achieve exceptional performance ratings and identify opportunities for growth.

Additionally, the AD will focus on building strategic partnerships with industry and customer organizations, with a particular emphasis on the Air Force and Department of Defense. Based in our Dayton, OH field office, this role offers partial telework flexibility and involves limited travel (<10%) to engage with Odyssey customers, partners, leadership, and industry events.

This is an exciting new opportunity to contribute to Odyssey’s success by addressing critical priorities and shaping the future of our customer and partner engagement efforts.

Duties include, but not limited to: 

• In collaboration with, and in direct support of, Odyssey’s Strategic Engagement team, help build and manage customer and strategic partner contacts, inform engagement topics and establish strategies.
• Provide value added advice to Odyssey managers on complex customer topics, suggesting approaches and providing recommendations to problem solving and establishing avenues to support customer problem solving.
• Support Odyssey management teams by recommending and helping to employ active relationship and customer engagement best practices, this may include suggestions to improve quality of meeting collaboration, product deliverable improvements to make them more informative and with mutually productive results.
• Facilitate information sharing across Odyssey management and operations organizations to share best practices, generate additional customer value and Odyssey benefit.
• Leverage experience and insight to improve insight and intimacy in critical customer spaces, to include Odyssey’s dominant customer, the US Air Force.
• Collaborate with Operations and Growth team members to build and maintain strong, positive and mutually productive relationships with current and future customers.
• Interface with internal departments, all Operations Groups, Business Operations functions, Business Development, and Talent Acquisition.
• Participate in Operational contract management Integrated Service Delivery Team (ISDT) meetings and working groups, offering recommendations, advice and assistance to help solve challenges and implement efficiencies.
• Identify and work in partnership with internal organizations on continuous process improvement initiatives and activities.
• Help establish connections inside and across Odyssey operations groups, integrating across company and customer organizations. Investigate, understand, leverage and potentially expand capability integration across teams and to improve and potentially
• increase operational efficiency and benefit to customers.
• Advise on, contribute to Odyssey’s preparation for program management reviews, operational self-assessments and customer engagements. When necessary, and appropriate, attend and participate in customer meetings.
• Help prepare responses on special topics and customer engagement items.
• Actively participate in industry and customer engagements such as conferences, symposiums representing the Odyssey brand throughout the community.

Citizenship: Must be a US citizen

Minimum Required Qualifications

Clearance: Secret, Top Secret Eligible

Education: BA/BS in Business Administration or related discipline

Years of Experience: At least 15 years of experience

Preferred Qualifications

Clearance: Active Top Secret

Education: MA/MS in Business Administration or related field

Certifications: and/or Government acquisition management/leadership 

Technical Skills

• Air Force or related service experience
• DoD acquisition or contracting experience
• Proven experience in leadership roles within DoD space
• Proven experience with DoD processes

Interpersonal Skills

• Proactive: Takes initiative and anticipates needs.

• Resourceful: Solves problems effectively with available tools.

• Perceptive: Understands others’ needs and motivations.

• Passionate: Brings energy and enthusiasm to their work.

• Collaborative: Works well with teams and fosters positive dynamics.

• Organized: Manages tasks efficiently to meet deadlines.

• Engaging: Communicates clearly and connects with others.

• Positive: Maintains an optimistic and supportive attitude.

• Flexible: Adapts to changes and handles challenges gracefully.

• Creative: Thinks innovatively to develop new ideas.

• Process-Oriented: Focuses on effective workflows.

• Polished: Represents themselves professionally in all interactions

Additional Information

Location: WPAFB/Dayton, OH/Odyssey Dayton Office

Travel: Up to 10%

Remote, Onsite, or Hybrid: Hybrid role with telework opportunities

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Odyssey Systems Consulting Group, is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support.

Please note: Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities