Odyssey Systems is currently recruiting for an Associate Operations Director. Our Associate Operations Director manages and leads the success of a portfolio of programs within Odyssey's ISR/SOF Business Unit. This individual will execute their respective portfolio of programs in close collaboration and accordance with company and customer objectives. Operations Directors are responsible for their assigned portfolio's operational management and supervisory, administrative, and financial functions. This position will manage Program Managers, Task Leads, and other staff members, ensuring high-quality operational performance standards are achieved. They are responsible for maximizing customer satisfaction and emphasizing employee engagement. Directors also manage and lead subcontractor relationships in their areas of responsibility. They also play a critical role in enabling growth and new business development through consistent and collaborative integration with our Business Development team.

Duties include, but are not limited to:

• Plan and execute projects and customer engagements to achieve client objectives, milestones, and program benchmarks.
  
  • Contract Execution
    
    • Identify task requirements, interdependencies, and key resources for project success.
    • Set goals, benchmarks, and objectives with progress milestones to measure success.
    • Supervise Program Managers and Task Leads as appropriate to achieve program milestones and portfolio successes.
    • Manage subcontractor relationships and engagements when required.
    • Continuously measure task performance, reporting progress, risks, issues, problems, and variances from benchmarks.
    • Ensure team performance consistently meets or exceeds established customer satisfaction benchmarks.
    • Develop and foster solid customer relationships and maintain healthy management relationships.
    • Regularly meet (typically biweekly/weekly) with the CORs to provide status on contract and schedule; and have semiannual or bimonthly meetings with the division leadership (director, SML, deputy director, etc.) to share status and get feedback.
    • Provide feedback and value-added recommendations and communicate effectively with customers and managers to anticipate, identify, and eliminate project deficiencies or issues.
    • Communicate and meet frequently with the customer(s) to anticipate emerging requirements and develop effective support solutions.
    • Partner with Talent Acquisition to attract, recruit, and retain team members who meet or exceed customer requirements and Odyssey's high standards.
    • Plan and budget for all resources required to develop, motivate, and reward team members and staff to achieve and recognize employee accomplishment and retention goals.
    • Work with the Contracting Officer Representative and PMs to ensure that needed funding is obligated.
    • Delivered monthly status reports and vacancy CDRLs, reviewed quarterly and annual surveillance, and assisted with other contract deliverables.
    • Track costs and compare them to established budgets monthly, conducting variance analyses as required.
  • Employee Relations
    
    • Provide guidance, feedback, and coaching in support of employee development.
    • Identify and help satisfy development needs, advocate for and project budget requirements to meet those needs.
    • Develop and document personal and professional development goals that support individual, project, and organizational goals.
  • Work with the Odyssey Business Development and Proposal team to promote and enable company growth by developing and supporting business development and capturing strategies.
    
    • Develop and document customer profiles and support competitive planning and analysis.
    • Participate in Capture and Proposal development and proposal review activities.
    • Help coordinate Odyssey corporate resources in support of proposal activity, including data gathering and reviews.
  • Facilitate company communication and ensure consistent corporate messaging.
    
    • Communicate and visit team members concerning program status, performance, corporate policies and initiatives, corporate news, and other projects, sites, and corporate developments.
    • Communicate regularly with the team about program status, customer status, anticipated resource requirements, and business opportunities.
    • As appropriate, carry and relay corporate messaging to customers and sub-contractors.
  • Leadership Attributes
    
    • Proven record of managing multiple staff within departmental, programmatic, or functional areas to ensure results.
    • Experience preparing and presenting results related to programmatic or functional progress to customers and corporate leadership.
    • Exceptional cross-functional team player
    • Ability to set and convey priorities to meet objectives.
    • Demonstrate sound character and ethical behavior.
    • Accepts accountability to Customers (internal and external), corporate leadership, and employees.
    • Proven ability to provide timely feedback to employees.
    • Ability to create a positive work environment.
    • Willingness and experience in building employee trust
    • Proven ability to interface effectively and professionally with the Government client on all aspects of contract execution and quality support delivery.

Citizenship: Must be a US citizen

Minimum Required Qualifications

Clearance: Active Secret

Education: Bachelor's degree 

Years of Experience: 10 plus years of comparable experience within the USAF acquisition community

Preferred Qualifications

Education: Master's degree

Technical Skills

• Proven experience in senior management with the delivery of technical and management services (Program Management and Operations execution). Experience in the ISR/SOF mission set is highly preferred

• Ability to work effectively with a broad range of people with various technical skills and experience.

• Ability to react quickly in a rapidly changing environment, motivate and manage a team, and support staff
• Ability/experience managing professional personnel in a defense environment.
• Ability/experience managing contract execution in a defense environment (hours, vacancies, funding, performance, quality)
• Ability/experience managing contract financial execution/tracking/expenditures in a defense environment.
• Ability/experience interfacing regularly with Government clients (Military and Civilian) on all aspects of contract execution.

Interpersonal Skills

• Strong Leadership skills and experience
• Experience leading portfolios of 100+ employees
• Strong organization skills and ability to manage shifting priorities
• Excellent interpersonal skills
• Strong communication skills with the ability to speak to all levels of the organization, as well as external customers
• Strong customer relationship-building and management skills

Additional Information

Location: Dayton, Ohio 

Travel: Up to 10%

Remote, Onsite, or Hybrid: Hybrid

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Odyssey Systems Consulting Group, is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support.

Please note: Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities